Scheduled maintenance - Virtual Firewall from November 24th 06.00 to 09.00
Scheduled for Nov 24, 06:00 - 09:00 CET
Scheduled
Dear partner
We would like to inform you about the upcoming scheduled maintenance of our Virtual Firewall platform, which is planned for November 24th, between 06:00 and 09:00.

What's the maintenance about?
The maintenance involves updating the firmware on our FortiGate Virtual Firewall platform.

Risk assessment:
Our evaluation indicates a low risk of impact.
We will adhere to Fortinet’s recommended upgrade procedures, which have been successfully tested in our environment.

Impact:
During the firmware upgrade, a few interruptions to traffic will occure, the interruptions wil be 1-2 minutes each.

Fallback plan:
In the event of any issues, we have a fallback plan in place, allowing us to rollback to the previous firmware/software.

Nerd notes:
We're elevating our FortiGate Virtual Firewalls to version 7.4.5 - Link to release notes: https://docs.fortinet.com/document/fortigate/7.4.5/fortios-release-notes

Fortinet has addressed CVE-2024-3596, which requires that your Radius server must support the message-authenticator attribute.
As part of the Virtual Firewall upgrade preparations, we noticed some partners are using Radius connections.
We will reach out to impacted partners individually regarding issues with Radius servers.
Link to FortiNet documentation: https://docs.fortinet.com/document/fortigate/7.4.5/fortios-release-notes/5880/radius-vulnerability

Fix for Windows NPS:
On the Windows Server that runs Radius, run this PowerShell Command:
Set-NpsRadiusClient -Name -AuthAttributeRequired $True
On the Windows NPS server, Message Authentication and MSChapV2 needs to be enabled.
To verify that it is working, run the following command:
diagnose test authserver radius mschap2

For DUO users:
Upgrade the DUO NPS to address this issue
Link to release notes: https://duo.com/docs/authproxy-notes


We will send out notifications before the maintenance and after completion as well.

If you have any questions, please get in touch with us at partnercare@cloudfactorygroup.com

Best regards
Cloud Factory team
Posted Nov 13, 2024 - 13:44 CET
This scheduled maintenance affects: IaaS / Hosting (Shared Firewall).