Cloud Factory A/S Status

Service status

All Systems Operational

IaaS / Hosting Operational

Network Operational

Virtual Machines and Infrastructure Operational

Shared Firewall Cluster Operational

Partner Portal Operational

Virtual Machine Management Operational

Subscription Management Operational

Mine Licenser Operational

Other Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Partner Portal - Virtual Machine Management May 31st from 17.00 to 20.00 May 31, 2023 17:00-20:00 CEST

Dear partner
Here's a little info on the scheduled maintenance of our Virtual Machine Management system on May 31st from 17.00 to 20.00

What's the maintenance about?
We will roll out some updates to our Virtual Machine Management system.

Impact:
The update only regards management of the Virtual Machines, and will not impact the Virtual Machines or there connectivity.
Virtual Machine Management via the Partner Portal will be sporadically unavailable.
If you need to make some changes to CPU, Memory, Disk, turn VM on/off etc. in the specified timeslot, please contact our support, they can help you.

Best regards
Cloud Factory team
Posted on May 22, 2023 - 14:13 CEST

Past Incidents

May 28, 2023

No incidents reported today.

May 27, 2023

No incidents reported.

May 26, 2023

We are currently experiencing technical difficulties with one of our ISPs

Resolved - Dear partner

We are pleased to let you know that the problem has been resolved and we are up and running again.

We apologize for the challenges this may have caused!

Best regards
Cloud Factory team
May 26, 13:30 CEST

Monitoring - Dear partner

The problem at our ISP has been fixed and we expect the issue to be resolved.

We are monitoring the systems to make sure everything remains stable.

When we can confirm the problem is solved, we will update the incident status to “Resolved”.

Best regards
Cloud Factory team
May 26, 10:57 CEST

Update - We have made some changes to our traffic flow, and everything seams stable. We are in touch with the ISP and will investigate the outage.

If you are experiencing shorter or longer latency in the traffic to our datacenter, please let us know, you can call us or write an email to support@cloudfactory.dk.

For now we will not make more changes.

We will get back with an update as soon as we have some news.

Have a great day
May 26, 08:13 CEST

Investigating - Dear partner

We are currently experiencing technical difficulties with one of our ISP's, and therefor we will manually change to a different ISP.
The change can cause some lost ping requests, and make VPN's reconnect.

The issue is being investigated and we will post an update within as soon as possible.

Best regards
Cloud Factory team
May 26, 07:31 CEST

May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023

No incidents reported.

May 18, 2023

No incidents reported.

May 17, 2023

Partner Portal - Virtual Machine Management May 17th from 17.00 to 20.00

Completed - The scheduled maintenance has been completed.
May 17, 20:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 17:00 CEST

Scheduled - Dear partner
Here's a little info on the scheduled maintenance of our Virtual Machine Management system on May 17th from 17.00 to 20.00

What's the maintenance about?
We will roll out some updates to our Virtual Machine Management system.

Impact:
The update only regards management of the Virtual Machines, and will not impact the Virtual Machines or there connectivity.
Virtual Machine Management via the Partner Portal will be sporadically unavailable.
If you need to make some changes to CPU, Memory, Disk, turn VM on/off etc. in the specified timeslot, please contact our support, they can help you.

Best regards
Cloud Factory team
May 10, 08:21 CEST

We are currently experiencing degraded performance on Virtual Machine Management

Resolved - Dear partner

We are pleased to let you know that the problem has been resolved.

We apologize for the challenges this may have caused!

Best regards
Cloud Factory team
May 17, 15:45 CEST

Monitoring - Dear partner

The problem has been fixed and we expect the issue to be resolved.

We are monitoring the systems to make sure everything remains stable.

When we can confirm the problem is solved, we will update the incident status to “Resolved”.

Best regards
Cloud Factory team
May 16, 12:56 CEST

Investigating - Dear partner

We are currently experiencing degraded performance on Virtual Machine Management via the Partner Portal.

If you need to Power On, Power Off, make changes to CPU, Memory, Disk etc. please contact the support, they can help you.

The issue is being investigated and we will post an update when we have some news.

Best regards
Cloud Factory team
May 16, 11:32 CEST

May 16, 2023

May 15, 2023

Scheduled maintenance - Partner Portal and Mine Licenser

Completed - The scheduled maintenance has been completed.
May 15, 15:27 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 12:00 CEST

Scheduled - Dear partner
Here's a little info on the scheduled maintenance of our Partner Portal and Mine Licenser on May 15th from 12.00 to 17.00

What's the maintenance about?
We will roll out some updates to our Partner Portal and Mine Licenser.

Impact:
We do not expect any impact on the use of our Partner Portal or Mine Licenser, but some delays might be experienced.

If you have any questions, please get in touch with us at support@cloudfactory.dk

Best regards
Cloud Factory team
May 11, 13:14 CEST

May 14, 2023

No incidents reported.