Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 04, 2025 - 07:00 CET
Scheduled
Dear partner
Here's a little info on the scheduled maintenance of our IaaS platform from January the 4th 07.00 to the 5th 22.00
What's the maintenance about? We will update the firmware on our Nutanix platform, Cluster 05 between Saturday the 4th 07.00 and Sunday the 5th 22.00 of January. If you want a list of your customers and Virtual Machines located on Cluster 05, please get in touch with us at partnercare@cloudfactorygroup.com.
Risk assessment: According to our evaluation, the risk is low. Nutanix fully automates the upgrade, and we are following the procedures from Nutanix. Release notes and compatibility is checked and is approved. We have seen small issues while updating, but we have setup more monitoring, moved VM's away from the Cluster and will follow the update very close.
Impact: When the upgrade starts, 1 cluster node at a time will be drained, and the running Virtual Machines will be moved to another host. VM’s are moving around between hosts daily, there is no reason to think this will be noticeable. The issue we have observed is that one node stalls and VMs reboot, but with the work we have done prior to the upgrade, we feel confident that the upgrade will proceed smoothly. Estimated downtime: none
Fallback plan: During the upgrade, only 1 cluster node is offline at a time and if that node experiences a failure, the upgrade process will halt automatically. In such an event, Nutanix support will be engaged to address the issue.
We will send out notifications before the maintenance and after completion as well. If you have any questions, please get in touch with us at partnercare@cloudfactorygroup.com
Best regards Cloud Factory team
Posted Nov 29, 2024 - 11:39 CET
This scheduled maintenance affected: IaaS / Hosting (Hosts and clusters).