Scheduled maintenance - Virtual Firewall from April 27th 06.00 to 09.00

Scheduled for Apr 27, 06:00 - 09:00 CEST

Scheduled

Dear partner
We would like to inform you about the upcoming scheduled maintenance of our Virtual Firewall platform, which is planned for April 27th, between 06:00 and 09:00.

What's the maintenance about?
The maintenance involves updating the firmware on our FortiGate Virtual Firewall platform.

Risk assessment:
Our evaluation indicates a low risk of impact.
We will adhere to Fortinet’s recommended upgrade procedures, which have been successfully tested in our environment.

Impact:
During the firmware upgrade, a few interruptions to traffic will occur, the interruptions will be 1-2 minutes each.

Fallback plan:
In the event of any issues, we have a fallback plan in place, allowing us to roll back to the previous firmware/software.

Nerd notes:
We're upgrading our FortiGate Virtual Firewalls to version 7.4.7.
Link to release notes: https://docs.fortinet.com/document/fortigate/7.4.7/fortios-release-notes/760203/introduction-and-supported-models
Last time we upgraded to 7.4.5, Fortinet required that your RADIUS server support the Message-Authenticator attribute.
In version 7.4.7, it is now possible to disable that requirement if needed. We don’t recommend doing so, but the option is available.
Link to Fortinet documentation regarding the RADIUS vulnerability: https://docs.fortinet.com/document/fortigate/7.4.5/fortios-release-notes/5880/radius-vulnerability
We will send out notifications before the maintenance and after completion as well.

If you have any questions, please get in touch with us at partnercare@cloudfactorygroup.com

Best regards
Cloud Factory team

Posted Apr 07, 2025 - 12:45 CEST

This scheduled maintenance affects: IaaS / Hosting (Shared Firewall).