Dear partner We would like to inform you about the upcoming scheduled maintenance of our Virtual Firewall platform, which is planned for April 27th, between 06:00 and 09:00.
What's the maintenance about? The maintenance involves updating the firmware on our FortiGate Virtual Firewall platform.
Risk assessment: Our evaluation indicates a low risk of impact. We will adhere to Fortinet’s recommended upgrade procedures, which have been successfully tested in our environment.
Impact: During the firmware upgrade, a few interruptions to traffic will occur, the interruptions will be 1-2 minutes each.
Fallback plan: In the event of any issues, we have a fallback plan in place, allowing us to roll back to the previous firmware/software.
Completed -
The scheduled maintenance has been completed.
Apr 13, 22:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 07:00 CEST
Scheduled -
Dear partner
Here's a little info on the scheduled maintenance of our IaaS platform from April the 12th 07.00 to the 13th 22.00
What's the maintenance about? We will update the software on our Nutanix platform, Cluster 01 and 05 between Saturday the 12th 07.00 and Sunday the 13th 22.00 of April. If you want a list of your customers and Virtual Machines located on Cluster 01 and 05, please get in touch with us at support@cloudfactory.dk.
Risk assessment: According to our evaluation, the risk is low. Nutanix fully automates the upgrade, and we are following the procedures from Nutanix. Release notes and compatibility is checked and is approved. The software upgrade was tested OK on a test platform.
Impact: When the upgrade starts, 1 cluster node at a time will be drained, and the running Virtual Machines will be moved to another host. VM’s are moving around between hosts daily, there is no reason to think this will be noticeable. Estimated downtime: none
Fallback plan: During the upgrade, only 1 cluster node is offline at a time and if that node experiences a failure, the upgrade process will halt automatically. In such an event, Nutanix support will be engaged to address the issue.
We will send out notifications before the maintenance and after completion as well. If you have any questions, please get in touch with us at support@cloudfactory.dk