Service status
All Systems Operational
IaaS / Hosting ? Operational
90 days ago
100.0 % uptime
Today
Network ? Operational
90 days ago
100.0 % uptime
Today
Hosts and clusters ? Operational
90 days ago
100.0 % uptime
Today
Shared Firewall ? Operational
90 days ago
100.0 % uptime
Today
Partner Portal ? Operational
90 days ago
99.99 % uptime
Today
Virtual Machine Management ? Operational
90 days ago
99.99 % uptime
Today
Subscription Management ? Operational
90 days ago
100.0 % uptime
Today
Mine Licenser ? Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Dear partner

Here's a little info on the scheduled maintenance of our IaaS platform from May the 11th 07.00 to the 12th 22.00

What's the maintenance about?
We will update the software on our Nutanix platform, Cluster 01 and 05 between Saturday the 11th 07.00 and Sunday the 12th 22.00 of May.
If you want a list of your customers and Virtual Machines located on Cluster 01 and 05, please get in touch with us at support@cloudfactory.dk.

Risk assessment:
According to our evaluation, the risk is low.
Nutanix fully automates the upgrade, and we are following the procedures from Nutanix.
Release notes and compatibility is checked and is approved.
The software upgrade was tested OK on a test platform.

Impact:
When the upgrade starts, 1 cluster node at a time will be drained, and the running Virtual Machines will be moved to another host. VM’s are moving around between hosts daily, there is no reason to think this will be noticeable.
Estimated downtime: none

Fallback plan:
During the upgrade, only 1 cluster node is offline at a time and if that node experiences a failure, the upgrade process will halt automatically. In such an event, Nutanix support will be engaged to address the issue.

We will send out notifications before the maintenance and after completion as well.
If you have any questions, please get in touch with us at support@cloudfactory.dk

Best regards
Cloud Factory team

Posted on Apr 11, 2024 - 08:10 CEST
Dear partner

Here's a little info on the scheduled maintenance of our IaaS platform from May the 25th 07.00 to the 26th 22.00

What's the maintenance about?
We will update the software on our Nutanix platform, Cluster 02 between Saturday the 25th 07.00 and Sunday the 26th 22.00 of May.
If you want a list of your customers and Virtual Machines located on Cluster 02, please get in touch with us at support@cloudfactory.dk.

Risk assessment:
According to our evaluation, the risk is low.
Nutanix fully automates the upgrade, and we are following the procedures from Nutanix.
Release notes and compatibility is checked and is approved.
The software upgrade was tested OK on a test platform.

Impact:
When the upgrade starts, 1 cluster node at a time will be drained, and the running Virtual Machines will be moved to another host. VM’s are moving around between hosts daily, there is no reason to think this will be noticeable.
Estimated downtime: none

Fallback plan:
During the upgrade, only 1 cluster node is offline at a time and if that node experiences a failure, the upgrade process will halt automatically. In such an event, Nutanix support will be engaged to address the issue.

We will send out notifications before the maintenance and after completion as well.
If you have any questions, please get in touch with us at support@cloudfactory.dk

Best regards
Cloud Factory team

Posted on May 03, 2024 - 11:04 CEST
Past Incidents
May 6, 2024

No incidents reported today.

May 5, 2024
Completed - The scheduled maintenance has been completed.
May 5, 15:09 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 07:00 CEST
Scheduled - Dear partner

Here's a little info on the scheduled maintenance of our IaaS platform from May the 4th 07.00 to the 5th 22.00

What's the maintenance about?
We will update the software on our Nutanix platform, Cluster 03 and 04 between Saturday the 4th 07.00 and Sunday the 5th 22.00 of May.
If you want a list of your customers and Virtual Machines located on Cluster 03 and 04, please get in touch with us at support@cloudfactory.dk.

Risk assessment:
According to our evaluation, the risk is low.
Nutanix fully automates the upgrade, and we are following the procedures from Nutanix.
Release notes and compatibility is checked and is approved.
The software upgrade was tested OK on a test platform.

Impact:
When the upgrade starts, 1 cluster node at a time will be drained, and the running Virtual Machines will be moved to another host. VM’s are moving around between hosts daily, there is no reason to think this will be noticeable.
Estimated downtime: none

Fallback plan:
During the upgrade, only 1 cluster node is offline at a time and if that node experiences a failure, the upgrade process will halt automatically. In such an event, Nutanix support will be engaged to address the issue.

We will send out notifications before the maintenance and after completion as well.
If you have any questions, please get in touch with us at support@cloudfactory.dk

Best regards
Cloud Factory team

Apr 11, 08:09 CEST
May 4, 2024
May 3, 2024

No incidents reported.

May 2, 2024

No incidents reported.

May 1, 2024

No incidents reported.

Apr 30, 2024

No incidents reported.

Apr 29, 2024

No incidents reported.

Apr 28, 2024

No incidents reported.

Apr 27, 2024
Completed - The scheduled maintenance has been cancelled. We will get back to you with a new date, when a new maintenance window has scheduled. Sorry for the inconvenience.
Apr 27, 09:27 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 07:00 CEST
Scheduled - Dear partner

Here's a little info on the scheduled maintenance of our IaaS platform from April the 27th 07.00 to the 28th 22.00

What's the maintenance about?
We will update the software on our Nutanix platform, Cluster 02 between Saturday the 27th 07.00 and Sunday the 28th 22.00 of April.
If you want a list of your customers and Virtual Machines located on Cluster 02, please get in touch with us at support@cloudfactory.dk.

Risk assessment:
According to our evaluation, the risk is low.
Nutanix fully automates the upgrade, and we are following the procedures from Nutanix.
Release notes and compatibility is checked and is approved.
The software upgrade was tested OK on a test platform.

Impact:
When the upgrade starts, 1 cluster node at a time will be drained, and the running Virtual Machines will be moved to another host. VM’s are moving around between hosts daily, there is no reason to think this will be noticeable.
Estimated downtime: none

Fallback plan:
During the upgrade, only 1 cluster node is offline at a time and if that node experiences a failure, the upgrade process will halt automatically. In such an event, Nutanix support will be engaged to address the issue.

We will send out notifications before the maintenance and after completion as well.
If you have any questions, please get in touch with us at support@cloudfactory.dk

Best regards
Cloud Factory team

Apr 11, 08:07 CEST
Apr 26, 2024

No incidents reported.

Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.