Service status

All Systems Operational

Uptime over the past 90 days. View historical uptime.
IaaS / Hosting ? Operational
90 days ago
99.96 % uptime
Today
Network ? Operational
90 days ago
99.96 % uptime
Today
Hosts and clusters ? Operational
90 days ago
99.96 % uptime
Today
Shared Firewall ? Operational
90 days ago
99.96 % uptime
Today
Partner Portal ? Operational
90 days ago
99.66 % uptime
Today
Virtual Machine Management ? Operational
90 days ago
99.88 % uptime
Today
Subscription Management ? Operational
90 days ago
98.94 % uptime
Today
Mine Licenser ? Operational
90 days ago
99.89 % uptime
Today
Other Operational
90 days ago
99.92 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 25, 2025

No incidents reported today.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025

No incidents reported.

Nov 19, 2025
Scheduled maintenance - Optimizing traffic flow 18th 23.00 to 02.00
Completed - The scheduled maintenance has been completed.
Nov 19, 02:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 23:00 CET
Scheduled - Dear partner
We would like to inform you about the upcoming scheduled maintenance of our network platform, planned for November 18th, from 23:00 to 02:00.

What's the maintenance about?
Executive Summary:
We are upgrading our network to improve performance, reliability, and capacity. This includes optimizing traffic flow and reducing potential points of failure, ensuring a more resilient and faster experience for all partners.

Technical Details:
The maintenance involves moving gateway IPs to a team.blue router and isolating our MX routers from the network path.
Additionally, we will move the BGP announcements between Cloud Factory and team.blue. This further removes points of failure in the network path, secures traffic flow, and allows us to utilize higher-bandwidth links.
We are doing this to reduce latency and improve overall network resilience.

Risk assessment:
Our evaluation indicates a low risk of impact. We will follow best practices and verify progress throughout the process.

Impact:
Firewalls might experience a few packet drops to the internet but should quickly recover.
No impact is expected within VLANs.

Fallback plan:
In the event of any issues, we have a fallback plan in place, allowing us to roll back and reactivate the interfaces on the MX routers.

If you have any questions, please contact us at partnercare@cloudfactorygroup.com

Best regards
Cloud Factory Team
Nov 14, 08:57 CET
Nov 18, 2025
We are currently experiencing technical difficulties with Virtual Machine Management in Partner Portal
Resolved - This incident has been resolved.
Nov 18, 16:25 CET
Identified - Dear partner

We have located the problem causing the issues previously announced.

We will correct the issue and return with a new status as soon as possible.

Best regards
Cloud Factory team
Nov 18, 12:22 CET
Investigating - Dear partner

We are currently experiencing technical difficulties with Virtual Machine Management in the Partner Portal. All VMs are up and running, but the management interface is experiencing issues.

The issue is being investigated and we will post an update as soon as possible.

Best regards
Cloud Factory team
Nov 18, 11:56 CET
We are currently experiencing technical difficulties due to a partial outage at CloudFlare.
Resolved - The issue has been resolved
Nov 18, 16:22 CET
Investigating - Dear partner

We are currently experiencing technical difficulties with CloudFlare

Users may experience issues logging in.

We will post an update as soon as possible

Best regards
Cloud Factory team
Nov 18, 12:52 CET
Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage